Frequently Asked Questions
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What are the shipping and delivery options available?
For UK deliveries we offer two options:
- Royal Mail Tracked 24, typically delivers within 1–3 working days,
- Royal Mail Tracked 48 which takes 2–4 working days.
- Orders over £50 qualify for free shipping
For Europe:
- we offer a tracked standard shipping service with an estimated delivery time of 3–7 working days. The shipping fee for European orders is £11.99 per order.
What is your policy on returns, exchanges, and cancellations?
Please note that we do not offer returns or exchanges on any of our products. We encourage you to carefully review your order, before completing your purchase. If you have any concerns or questions prior to ordering, please feel free to reach out to us. We are unable to accept cancellations once an order is placed, as our products are made with care and attention to detail.
How closely does the image reflect the actual product?
We take great care to ensure that the color shown online closely matches the actual product. However, please note that color quality may vary on different devices due to differences in screen resolutions and pixel settings. For any inquiries, please feel free to contact us at info@alifscarves.com.
How do I care for my Hijabs?
We recommend gently hand-washing your hijabs with mild detergent to maintain their color and quality. Avoid using bleach or harsh chemicals, and dry them flat or hang them to air dry.